Is it possible to jump into a tech role from claims? I have project coordination experience along with implementation experience and I took a claims job when my last contract ended to pay the bills. I think I have a solid background was curious if anyone has a made a jump from a claims role and into a tech role.

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I know some people have done it here after a couple of years or through some interim assignments to develop skills and get to know the team.

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Yes. My friend whom I used to work with in claims is now a developer for the same insurance company. She had to start from the bottom in the tech department but it didn’t take her long to climb up the ladder with her knowledge and experience.

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I did it

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DM me

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Ther must be hybrid roles or product manager roles where you can leverage your business knowledge to help teams building out capabilities in the tech space. I never went fully into coding but have enjoyed the tech embedded roles in Agile teams and product management. A good partial foot in the door to appreciate the scrum or engineering disciplines.

I have my csm but I don’t have any Scrum master experience other than running retros on my last projects when I did contact work.

I work at Geico and there’s plenty of analysts and leads who started off in places like sales or claims. You need at least a bachelors and some tech (i.e. programming or certain tools) knowledge. I’d ask your manager about it, there might be some internal trainings/courses your company offers that can help you get your foot in the door.

I am actually trying to do the same thing. My question is whether or not handling claims would be considered account management? I see that on many of the tech position postings. Specifically I am trying to get into a customer success position. If anyone else can weigh in that would be great!

Thank you for the advice!

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It’s very possible. I currently have several roles open where I am looking for awesome claims people with a passion for tech that still utilizes all the claims experience you are bringing to the table. DM if interested.

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