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Is there a secret to the new SPG/Marriot line? Platinum status doesn't seem to cut it anymore.

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Think I've got it. Conference call both at the same time, merge the calls together, and wait on hold for 20 minutes until one answers and then drop the other call.

likefunny

Why would you call? Just email your ambassador.

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Call an international service number. Ireland probably is a good bet for low wait times and English speakers.

smart

Just shy of plat plus ambassador. From what I understand the ambassador program isn't altogether worth it.

This merger and changes are making it a lot harder to retain an ambassador, but i love the services they provide. I havent booked one single hotel alone in last 6 yrs. they do everything for me ... all i do is send an email.

You can email Platinum service too, or just use the app lol

To be fair the chat function in the app is golden

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