Is three days of training enough to be expected to answer emails with a global corporation?

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I think there’s many factors to this - experience, resources offered, type of training, etc. If you’re not comfortable and would like more support your first step should be discussing this with your manager.

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Absolutely not.

likesmart

I got 0 training lol

likefunny

Oh no! I hope your managed.

Not with much accuracy and blinders on. To acknowledge and help find an answer, maybe. But, expected to know specific answers, no. If I were out I that position, I’d be open with the recipient “I’m new to the role, just started this week…let me see what I can find out to assist you” .

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Does it come with pre-created email templates and a manual that you can continue to use as a cheatsheet? Because then, maybe yes.

likehelpful

That’s a great idea to suggest, unfortunately no.

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Absolutely not okay! Agree that there are other factors that matter here but Overall, three days of training is not enough. Especially if they expect perfect results. Definitely reach out to your manager and ask for more support!

helpful

How experienced are you? Just emails and no calls? If you don't know the answer to something, do you have easy access to your manager/buddy?

I have 11 years in HR. My number isn’t quite out yet to folks, I’m sure that’s next. I do have access to a peer for help but they were/are stretched so thin to begin with it’s easier for her to just do it than to teach it. I think HR at its core is the same, it’s more the processes I’m concerned with.

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It really depends on what they are asking but probably not. Some places just really like to throw you in to the deep end though.

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