It’s always make the client happy. It’s never make the staff happy 🙃

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The rule is to make whoever pays us happy

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Mad men summarizes this well:

https://m.youtube.com/watch?v=77Y6CIyyBcI

likefunny

So you're saying all our bosses are Don Draper?

Welp when the client is unreasonable that could cost you staff as it is in this case. Team has lost 6 people since January

likefunny

What do you do then?

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If you look at it over time - what makes clients happy in the short term is what makes partners happy in medium term and what makes partners happy eventually makes a subset of the staff happy . That’s the basic model

likefunny

That’s what the money is for.

But in all seriousness having a management team that supports your development and mental health is incredibly important. If you don’t have that now, try to cultivate it. If it’s just not possible, look for it in your next project(s) and strive to be the kind of manager that supports staff/seniors when the time comes for you

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We're in the customer service industry, and the customer is always right. If you wanna be happy, go to industry.

funny

Southwest Airlines has been very successful with their employee first philosophy.

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It’s not about you

funny

Lol soon there will be no staff to make the client happy 🤷🏼‍♀️

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If the clients aren’t happy, there will be no staff to make happy, or sad.

That’s exactly it M1. I too am planning my escape 🙂

Staff doesn’t pay the bills

This ^

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