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Hi ladies!
I have my video interview with Liberty Mutual tomorrow for a licensed customer service role. Oddly, this morning I get an invitation to interview with Farmers for a claims customer service associate. I know the salary for the LM role, but not the Farmers role. Does anyone have experience with either? They are both great companies and I want to make sure I’m planting my feet with the right one. Thank you!Liberty Mutual Insurance Farmers Insurance Group
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What I have found in my most recent job hunting experience was principals hate to make the negative calls. I would follow up with a post interview email, such as o appreciated meeting you and the interview committee. I’m following up to see if a decision has been made. In the old days, one would receive a letter letting you know that you didn’t make the cut. Now, application software is supposed to contact you once HR updates the job’s status. This update can happen weeks after a person has been hired. I find it inconsiderate and lacking in compassion to keep someone hanging onto hope when they have filled the position. 😡 In my experience, when one nails an interview the offer is nearly immediate. I don’t think I’ve ever received an offer after more than a week of waiting to hear back. 🥺
During the interview, I always ask what their timeline is regarding interviewing candidates and when I would be expected to hear something. If you don’t hear something within that timeframe, I was always taught/advised to perhaps send an email or a phone call just expressing interest in the position (keeps administration on their toes that you’re keeping in touch). However, you also don’t want to come off overly aggressive or incessant.
I agree about asking for timeline of decision making, and next day drop a thank you note about looking forward to hearing from them.
Also, you know when have that warm and fuzzy feeling during a good interview. Administrators usually call back in a couple of days to a week. Stay positive and remember to look for your desired position; just prepare and go for it.
For the most part, administrators will contact you; however, I have had a few instances like you where the administrator doesn’t. If it’s been more than a week past when he/she told you you would be contacted, I would give that person a call and follow up.
OP here- I waited a reasonable amount of time a followed up with a phone message and an email for one position. My question now is, do I assume I did not get the position and just forget about it?
Honestly, I would pursue one more last ditch effort to receive an answer. You have everything to gain & nothing to lose at this point. & If a principal would change their mind/not hire you simply because you are showing interest in a position, then you probably don't want to work there anyways. I don't think it's desperate or incessant to inquire about a job more than once when you took time out of your day to interview for it. I have emailed principals weekly until I get an answer...they are busy & often your email can get lost in their inbox. I also don't necessarily agree with the person saying offers are immediate. Some districts require a certain amount of candidates to be interviewed & often it takes time to arrange this + additional time to ponder candidates to make a final decision
you gotta follow up with a letter or call within a few days, not to push for an answer but to make yourself stand out
Don’t leave without a firm commitment on their part about how and when they will let you know their decision either way. After the interview, send an email thanking them for the opportunity and that you look forward to hearing back from them in a timely manner. If you don’t hear back within a week—call them and speak directly to them and you should have your answer. In doing so, you are being professional and not pushy. It does sometimes take more than a day or two for an offer if you are not the first choice, assuming that the other person did work out for some reason. Sometimes districts don’t let you know...that’s just plain rude and unprofessional; there’s no excuse for that.