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Anyone stacking up on MTTR?
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Anyone stacking up on MTTR?
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Make a list of things on your plate/what you are working on currently and discuss their priority and ask management what you should focus on first from their perspective. That way, they are aware of what’s on your plate, can allocate the work accordingly if needed and you are now aware of the set expectations. It’s all about communication.
Yeah I’m always talking with my manager informally about what I’m working on and what should be priority.
Gotta also stand up for yourself when it comes to outside team requests. Take the visibility when you need it, but push back when you need to