Looking for comp guildance for a Customer Success Manager at a late stage non public tech in data space. Role focuses on driving user adop. and mag account relationships at a dosen accounts ($2-3m total) in NE. Had a brief intro with the hiring manager via a mutual connection. Will speak with their recruiter tomorrow. How do I set comp expectation, if asked, without overshooting it or leaving thing the table. Exp Manager with 10 yrs total exp with an MBA. $170-200k w/o ops sound right in HCL?

like
Posting as :
works at
You are currently posting as works at

I think your expectations are high, but please solicit other opinions.

I’ve seen like 120 - 135 base with moderate (10%) incentives. Note I’m trying to speak for the industry not Microsoft

like

Hi M1- are you a CSM at Microsoft ?

Thanks. The glassdoor has only one entry that shows $ 130 -140 base or 150-170 total for Customer Adv. Manager. Not sure how accuate it is. The role asks for 7 years of experence and I have twice as many. Pretty comfortable and confident with the work but worry I may be outside their range. The hiring manager is an EY alum. We have about same number years of experence. Was not comfortable asking for a range and was referred to connect with HR after the networking call. Manager comp band is wide at a Big 4 and can get into 200k+ in some experenced hires in some practice areas. I often find industry or some tech ofen do not pay as much unless it is an exe or Director+ level for my exit.

Agree with what you are saying- I left pwc at sr mgr about a year back. Couple responses:

That range quoted syncs fairly well to what I thought. CSMs for very large accounts might get paid a little more, but they typically just cover fewer accounts for the same effective territory.

Single datapoint, I recently helped an individual prep and get a CSM at Slack, now salesforce. He was 7 yoe, 5 in tech 2 in consulting.

At least in tech, CSMs I feel are slightly underpaid given they play a fairly senior role in the account. This seems to be 1. While they grow revenue, they aren’t a sales role. 2. The role is mostly about adoption/ change mgmt, which pays less than hard tech skills

like

Related Posts

Hello All!

I am a graduate of Suffolk University, and I recently received my masters in Business Analytics. I am currently pursuing a career as an IT Business Analyst at MSU Denver, which I have the 30min first round interview scheduled for Tuesday, November 29th.

If anyone is or was previously employed as an analyst at MSU Denver, would you mind providing some insight into the culture, the interview process, salary information, etc. I would truly appreciate any help as this is a role I want

like

What is the most ridiculous/annoying reason a company has given you for not being able to give you a raise? Mine just pulled the “if we give you more, we have to pay everyone else less” card. Like… ok, fine by me!

funnylike

NYC transfer pricing salary please share thanks!

like

I am working as full stack senior engineer at Nagarro , I am having 20LPA only, no variable. Is it good salary for the position. Should I look for more?

like

Hello there! I currently work in billing at a medical office. I got my Bachelors in Psychology a few years ago but I couldn’t find a position that seemed like a good option for me that was well paying and fulfilling. I tried working as a tech at an Applied Behavior Analysis clinic but it wasn’t a good fit. I’m hesitant to try case management or social work because I worry I won’t like it but I want to use my degree in Psychology. Does anyone have any ideas for me?

like

For ex Apple employees: if you left because of a better paying job than your current salary - did Apple offer to match it? Or did they let you go?

like

COWORKER 1: “I wonder if we’re getting holiday bonuses this year.”

COWORKER 2: “I see that you still believe in Santa.”

funnylikesmart

Dickinson Wright salary scale?

like

Any insight on Amundsen & Davis? Salary, billable requirement, culture? Specifically looking at the Chicago office.

like

I applied for a senior SWE position for Elastic over 11 days ago and they haven't replied to it.

Does this mean I already wasn't considered or is it too soon to say?

like

Anyone from EY? Need referral.

like

Looking for thoughts and opinions about HR involvement in employee promotions. More specifically passing up an experienced employee for not having a college degree. We have an employee in our office, who applied for a promotion and despite having a degree, would be a perfect fit. Several supervisors recommended this employee for the position but HR denied the promotion for lack of a degree. I have a graduate degree and I still feel that experience is sometimes more valuable. Thoughts?

like

Got a job offer for Wells Fargo, anyone knows what the Quarterly Bonus for a personal banker looks like?

Looking for a referral! Transitioning from engineering to consulting. Preferably looking to stay in Chicago. Will be happy to discuss my background. Thanks in advance!

Can anyone give Capgemini offer for QA Senior Consultant profile ?

Present role is Technical Test Lead at Infosys and ctc is 16.22 lpa.

#referral #capgemini #qaconsultant

like

What is the salary one can expect for Assistant Manager role at BofA?

Currently working at EY and recently promoted Senior looking to switch into a Business Transformation consulting role. Could anyone provide some insights on the day to day, as we as the interview process? Thank you very much.

What are the type of companies (or specific companies) with amazing RSU comp? Also is it common only for Director level and above?

like

Any advice for moving into art direction? I’ve been an in-house brand designer for the last 10 years and just accepted an AD role.

like

Hi everyone!
asking for career advancement after a job offer, Does that sound greedy? I am considering an offer which is really good but advancement opportunities are important to me and I wanna know if the company is good at promoting people. What would be a good approach to the hiring manager for this matter?

like

More Posts

Any good recommended books on how to build a scalable product and team? I'm looking for recommendations for two areas: 1) in general laying the groundwork in a startup to have the tools and especially processes in place to scale, and 2) tactical focus on building a SaaS project. I've been promoted into a management role from Dev roots, so need to learn more PM processes to be an effective manager in day job, plus would like to start building my own SaaS solution.

like

I work in construction and spend a lot of time out in the field, can I get some recs for sturdy shoes that will last me a while?

like

Many efforts to get into big law have been to no avail mainly because I only have LLM from Emory Law and my other law degrees are foreign. I have decided to start my own law firm and I aim to make it as international as possible, thus making my supposed academic disadvantage my strength. I am considering corporate, M&A, entertainment and sports as areas of practice. Please advise accordingly. Thank you!

like

Just moved from the Midwest where the concept of carpool lanes is non-existent. On the 405 today I saw at least half the cars didn’t have 2 or more people. For my knowledge, is the rule enforced?

like

Btech in computer science (2011) and PhD in IT Systems Mgmt from IIML (Feb 2020). I am comfortable in any programming language & very good at problem solving using ML. Total 2yoe in academics & 3.5 yoe in corporate (1yoe post PhD). Initially i compromised with a below 20lpa salary to enter Big4 and hometown and also to experiment if i can cope or not. But now I am confident of my estimation, leading & client handling capability. Need atleast 50% hike & possible onsite opportunity. Any lead plz.

like

Hi Everyone,
I am a Oracle Fusion PPM cloud functional consultant with 2.8 years of experience. Please let me know if there are any requirements in India.
Thanks

like

Due to a recent company-wide increase and additional pay for bilingual direct reports I am only making a dollar and change above them as their supervisor. I was hired into this position in March, having been the first employee in this department. I really tried to get them to budge on salary, they did not, but shortly after accepting they gave the whole company a dollar raise.

Any suggestions on how this might be addressed?

like

If You need a referral have Cyber experience and a clearance DM me!

like

What are the biggest challenges you have had to overcome as a sales/solutions engineer?

like

Any recommendations for a book/podcast/self study materials for a new finance attorney? I have no background in finance and was assigned to a finance group. Help me!!

like

What are forensic monitor ship projects? I am about to be on one and the manager is bad at explaining. Is it essentially internal audit?

like

How can I get job in Accenture Consulting ? I got 5+ years of experience in seo and overall 8 years in sales and customer services ?

like

How is Cupertino to live in?

like

I got an offer for 85k base pay and I feel like it’s pennies compared to the work I’ll have to do :/. Does anyone know of any entry level consulting/project management/marketing roles that are open that have more competitive pay? Ideally I’d like to make at least in the 90k range.

like

Hi fishes, Anyone working in cognizant mysore campus?

like

How to best respectfully decline a retention offer? I don't want the terms for the amount offered.

like

How many rounds of interview will be there in infosys? I just finished a technical round yesterday. I have 5 years of exp.

like

I'm looking for someone who can help me with me with my website, and social media, I want to scale my business.
I have multiple services I offer.
Personal coaching for challenging milestones
Professional services such as interviewing, performance review, negotiation and
Project Management for businesses.

like

Looking for information on strategic planning. Looking for possible change but want to hear from current folks. Thoughts, ideas, pitfalls…

like

Additional Posts in Consulting Exit Opportunities

Does EYP Deal Tech fall under T2 bucket in terms of prestige or B4 bucket ?

like

Any 1 page resume template recommendations?

like

If I know I am making more than what the job I am interviewing for would most likely offer, what should I say if the recruiter asks what my target comp is? Realistically I’d take a pay cut to join this firm, but don’t want to outwardly say that upfront. Thoughts? Talking ~20-30k difference

like

Which FAANG companies have non-tech PM roles?

like

Senior manager at large fortune 20 company (but pay is less) or manager at startup in growth stage and not yet at IPO?

like

What’s the day to day life of a product manager like? I’m still so confused about the difference between product manager, product owner, and business analyst.

likesmart

Thoughts on slalom? How does staffing work there? How are growth opportunities?

likesmart

Was offered an analyst position at VillageMD . Can anyone give me some insight about the culture, pace of work, etc?

like

Hi! Wanted to get thoughts from those who have exited to a startup from MBB/T2. Have an offer from a series C start up — would take ~$20k base cut but with bonus (annually) would make about 25k more TC plus RSUs. Much better WLB and great people. Is the base cut normal? Thoughts?

like

Feeling gutted after being rejected in the final round of a very lengthy and grueling interview process. My stomach churns when I think of all the work I put in and how good of a fit the job was for me. Tips on getting past this?

like

Fello fish - want your perspective
Offer 1: Director, Corporate Strategy f100 med device mnfg; Offer 2: Associate Principal ZS; offer 3: Director, Data Governance F100 pharma

Anyone have any insight on Parallel Consulting?

like

Knowing how the tech market is today, if you were graduating from your MBA now, would you go into MBB or try for roles in tech?

like
likesmart

PwC Advisory or EY FSO for M level role?

likehelpful

Does EY send any goodies pre-hire?

like

Which websites do you use for interview prep?
I struggling to come up with compelling stories and thought that mock interviews may help with that

like

I believe in the philosophy of learning from other's experiences, success stories, mistakes and regrets while keeping in mind that similar set of life events may unfold into totally different ways/outcomes for others as there are always too many variables in the equation called LIFE. People may arrive at different destinations at different times while being on the almost similar path.

That being said-

If given a chance to RELIVE your life again, what would you do differently and why?

like

Is it recommended to get two full years of consulting experience before looking for a move elsewhere...for more comp (say to another Big 4, industry, attempt at MBB or FAANG)? Already have 8 yoe in the DoD space outside of consulting. And about 16 months of consulting exp

like

Finished my loop interviews with Amazon yesterday. How long does it typically take to hear the outcome?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Send download link to your phone

OR

Scan your QR code to download
Fishbowl app on your mobile

By continuing you agree to Terms of Use and Privacy Policy.

Messaging rates may apply

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal