M, SMs, Dir, Principal, Partners, in each of your long term engagements with client, how do you strive for being relevant to them? Also what attribute do you want your client to remember abt you?

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Show them that you give a f***. That you want the project or whatever to succeed so they succeed and their departments succeed and their companies succeed. That you want their families to be proud of them. Be curious, honest, optimistic, and relentless.

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EY1 nailed it. My biggest successes have been when I’ve fostered a sincere and mutually respectful relationship with my clients. Having the right person as engagement lead makes as much as - if not more - of a difference than having the best offerings and capabilities. It’s a people business ultimately.

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A relationship that is genuine and clearly demonstrates you are vested in their success more than yours. Find a way to do that, and they become more than just a client and you will also feel more fulfilled than just delivering a project. Work is work, but relationships make all the difference.

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Thanks EY1.

Radio Silence here..

Trust and integrity, keeping things simple

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