Marriott Category 4. Original room had a broken AC and a live cockroach (killed it). New room also had a broken AC, maintenance came and fixed it — although it’s still not cooling too well. How many points.

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I think the policy is 500 points per insect

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If you want compensation, you need to name the hotel and city.

This kind of issue, I’d ask them giving the equivalent of one night’s points

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