Marriott Titanium, and I feel like recently when I ask for late checkout I'm constantly told no because the hotel is fully booked. I haven't pressed the issue b/c I haven't super needed it. But I'm starting to think they are told to lie about being booked. I just checked the hotel I'm staying at and they have rooms tonight and tomorrow to book, after telling me they were full. Anyone else notice this?

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It’s guaranteed if you’re not at a resort or convention hotel. If you need the late check out just say you’re checking out at 4 pm

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I guess they’d rather guests think there’s nothing they can do vs nothing they want to do haha

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Call them out on it and write a note to corporate. At the very least, they’ll give you a ton of points

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Post-covid, the legendary Ton Of Points is not a thing anymore. Be prepared to be thoroughly underwhelmed 🙄

Late check out is guaranteed for Platinum and above, so the hotel has to deal with it. I always request it on the app and confirm when I swing by the front desk. If they ever tried to charge me, I’d kick up a big fuss with the hotel (to get the charge reimbursed) and with Marriott corporate (to get points).

But don’t be deluded: Whatever feedback you give will go right in the paper shredder, and they’ll even try to be stingy on the points compensation. Marriott has stopped caring.

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It’s Marriott. I’ve spent way too many nights to be an ambassador/lifetime titanium. I’d rather stay at Hyatt with no status at this point than brave the do again for customers that Marriott has.

I knew the day SPG sold this would be bad.

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It sounds like bad luck for you. The only time I (also titanium) hasn't gotten 4pm checkout is when I was at a resort that had all rooms booked (or st least unavailable to purchase).

I stayed at Le meridien and only gold but was able to get 10am checkin and 4pm checkout for one night 😅

I’m an Ambassador. Reach out to corp and tattle on them lol. It’s apart of your perks. Once you hit ambassador there is a separate phone number you can call just for support.

Marriott status means nothing now

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