My EAD/AP was approved and card was mailed by USCIS. Case status show card is delivered , USPS tracking number also shows card delivered, but I have not received it. It has been a few days. What can I do here? Should I call USPS or USCIS? Did anybody have the same issue ?

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Contact USPS to confirm where it was delivered. At the same time, review your application forms to ensure your address was correct. I’m assuming you received all your USCIS mail just fine but double check your forms anyway. If you moved, double check you filed the AR-11 correctly.

It sounds like it’s USPS error. They have put in the wrong mailbox or delivered to an address similar enough to yours where their carrier got confused. Or they accidentally marked as delivered but it’s still in transit.

Note that the USCIS status will show delivered because the delivery status was changed by USPS. Systems are practically tied. USCIS case status could be wrong but only because USPS error, whatever it may be.

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Contact USPS to try to sort out. If they delivered to the wrong address, they might be able to confirm that with the carrier.

Do you live in an apartment building or place with multiple units? If so, let the on-site manager know about the issue so that they can notify the other tenants to check their boxes. If the card for your wife was delivered the same day without issue, then I think USPS put it in the wrong mailbox.

It will suck but best option now is to try to find the card first. You could seek a replacement card from USCIS but you shouldn’t have to do that. And no guarantee that USPS won’t mess up delivery again. It will take a few months to get a new card, which will suck if you need the card now.

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I had this panic last week turns out they sent my card to my attorney (but the I-797 notices direct to me). Card was definitely delivered directly to you?

Check with USPS. Often they will update status to ‘delivered’ but then actually deliver it a few days later. It has happened to me a bunch of times in the past year, with regular mail/packages and with USCIS docs.

I just got mine. Call USPS. Even better go to their office.

I called today morning. I entered my tracking number and said speak to an agent on the automated system. I was on wait for 18 minutes. Just go to nearest for now yes. Go now.

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