{ "media_type": "text", "post_content": "My manager has a must respond to my emails within 2 hours rule. Sometimes she sends them at 8pm. 3 of my team associates decided to reported her to HR for it. These new hires have no chill anymore in this economy.", "post_id": "619403124c43fd00312ba67d", "reply_count": 157, "vote_count": 326, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting", "feed_type": "crowd" }
null

My manager has a must respond to my emails within 2 hours rule. Sometimes she sends them at 8pm. 3 of my team associates decided to reported her to HR for it. These new hires have no chill anymore in this economy.

likefunnyupliftingsmarthelpful
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I don’t see why this is a problem. I expect people to respond quickly if I need something. I’m also cool if they want to play a round of golf in the morning before work and don’t come in until noon or leave work at 3pm to go coach their kids little league game. It’s all about flexibility, but the counter to that flexibility is increased communication otherwise it’s tough to stay coordinated.

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That's still a major problem. People need time away from work where they don't feel that they have to be monitoring email/chat. It shouldn't be a surprise that people are leaving if they have policies like this

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I see two categories of comments - either how to report to HR or how bad the rule is. Focusing on a solution, a possible action could be - have a chat with your boss and lay the ground rules -

1 During typical work hours, unless I am in a meeting or knee deep in a deliverable, I will respond promptly
2 Non working hours, if I am still working and it's an email that would need an urgent response, I will try and respond. Non urgent emails and any emails during Non working hours will be responded to next day.
3 if there is an extreme need, let the team know on the situation and urgency and as a one off criteria, we will plan to get the deliverables out on time...as part of it, respond to emails etc promptly.

Key is, make sure you do follow this and use them as examples to show credibility.

Good luck!!

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Yeah you can’t mandate stupid rules please that. That doesn’t make any sense.
Good for the new hires! They know how to push past a toxic work environment.

likeupliftingsmarthelpful

I mean, they do pay you for that? But I honestly don’t know how KPMG or OP’s firm works. We don’t have billable hours or any of that so I have no idea. I know working 9-5 only would probably get you rated below the bar and asked to leave here (as a client facing consultant anyway).

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What was the outcome? I reported my manager to HR earlier this year—and she retaliated by withholding my ENTIRE 2021 BONUS.

Fun fact: My company has a “zero retaliation” policy. Hilarious!

likefunnyupliftinghelpfulsmart

Accenture3: Amen! I’m counting the days but I have years to go!

I’m glad they let HR know about this. The proper expectation should be 45 minutes.

HR needs to know this manager is letting their team slack off.

likefunnysmart

What? Lol

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Good. That rule is ridiculous.

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I am glad that I don’t report to your manager.

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It’s an unrealistic policy especially if someone is in a workshop, traveling, or it’s after hours. If this is a launch, peak or otherwise critical time period then that is different.

If you need a reply at 10pm at night and someone isn’t expecting it, as a manager you failed to get ahead of it.

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OP is probably the new manager mandating these rules.

likefunny

Would auto response count?

funnylikesmart

“Thank you for your email. I am out living my life, please chill the F out.”

likefunnysmart

Good.

likehelpful

What company?

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Our senior leaders (and a few Directors who like to feel important but aren’t) have a line in their email signature that says “ If you receive this after business hours there is no need to respond until the next business day”. I like that as it allows VP’s and SVP’s to work on reducing their email backlog on their own time while also not freaking out worker bees who check their email at night and on weekends (which I never do unless we have a project deliverable or event happening at that time)

2 hours doesn’t seem unreasonable? Again, feels like another post where MBB world seems vastly different.
For reference, most email responses would be expected within about 30min until we sign off, so 9am-7pm Monday-Thursday with a plan of how best to reach you (call/text) if a quick response needed after this time. That’s been my norm for 3 years with a bit more extreme expectations in both directions.

likefunny

Lucky you, no Fridays huh

Not that it matters, but was this person just promoted to manager?

likesmart

Sounds like it - a good litmus test to see if someone is prepared to be in a position of influence is to give them power and then watch how they wield it. Kids mandating a “2 hours or else” rule clearly aren’t ready…

likesmart

Lol is the rule reciprocated as in she must also reply in two hours? They should schedule emails every hour from 1-5 am lol

likefunny

Company?

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Your manager is cray cray

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Twist: op is the manager

likefunny

Your manager is a low performer, simple as that. She is forcing the team to do this because she is unable to set expectations with and manage the client. She’s exploiting the team to cover up her failure.

likesmart

Did they talk to the manager about it first, or just go straight to HR? Immediately filing a report with HR seems a bit much, especially if a newer manager.

likefunny

Let’s be real, would the manager have actually heard them out? Seems managers who have ridiculous rules like this wouldn’t care.

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