My manager thought my work for writing use cases is terrible. I struggle at it and I’ve tried my best! What can I do?

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It’s almost like being kind makes a difference...

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Actor(s): Consultant, Manager

Use case 1: Consultant uses format not suitable for manager standards and ignores advice.
- Result: Poor performance for consultant

Use case 2: Manager provides feedback, Consultant vents on Fishbowl and fails to correct.
- Result: Poor performance for consultant

Use case 3: Manager provides feedback, Consultant incorporates Manager’s preferred practice or template.
- Result: Manager sees improvement, feels provided company value, adds guidance to his/her brag sheet. Meets expectations performance for consultant.

All jokes aside everyone does this differently. I personally prefer predicate logic, but understand it’s just because of my engineering background. My advice: conform this project, conform/tweak next, and contribute to practice/group delivery template or process improvements after 3rd. When your on your eighth engagement or whatever and have your own consultant(s) then 1) you understand previous way of doing things 2) your brain will be in the current methodology and 3) you’ll be evaluating the next generation on the same issue. That’s how we grow.

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OP - Is your manager’s complaint about the structure of your use cases, or the language/format/details? It would also help if you can share what type of use cases you are developing, which may help others provide you with targeted advice.

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Why is it terrible? Ask him to show you what he wants

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OP I modified my response to give you some tips above. Hope that helps.

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OP Can you post a few examples of the problem and example use cases (ensure no revealing info is shared - or just make up something)?

What format do you/your client use for use cases? What is your manager expecting?

For use cases I typically see:
As an Actor,
I want to perform an action,
So that I can achieve a result.

For acceptance criteria I prefer:
Given I am an Actor
When I perform an action
Then I will get a specific result

Use cases

I'd also ask the people those use cases are created for. E.g. if they're for people in sales ask them what they need in them e.g. quantifiable improvement like "this technology enabled customer to speed up time to market by amount x" or something. Also the right balance for tech stack. Developers tend to emphasize too much on what they did rather than what the outcome for the client was, but that's just my experience.

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