Litigation & Arbitration

My secretary gets upset/anxious whenever I ask her to file a thing that she doesn’t know how to do or takes time to do... I’m afraid of making her upset, but also think that’s her job ...

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A good rule of thumb about filing in another jurisdiction is speaking with the district or county clerk prior to filing. Each has a unique set of rules they adhere to so giving them a call and asking what the procedures are helps a lot. I used to work for our district clerk and we’d spend a lot of time rejecting things from people out of town when it could have been a simple phone call.

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Ask if she needs training and send her to it

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Most attys do their own filings at my firm. It specifies that filing should be done by the responsible atty not staff.

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It is her job but maybe suggest to her to print out a the FAQs and steps beforehand so she has it front of her?

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She’s pretty good with things she’s familiar with, but sometimes she needs to file for another jurisdiction and she freaks out when there are things she has to learn/get familiar with, and she kinda vented on me.. sometimes

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Actually I am not sure whether it is her job. That depends on your firm. In our firm paralegals file documents with the courts we appear in. Does she have the training to do that? Does the firm update her with hen there are changes in the rules? If you want her or him to do so, you need to be sure that they have the proper training.

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OP, sounds like she has anxiety. You may have to spend time teaching.

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