My status in both Marriott and SPG is wrong - should be Platinum but they’ve bumped me down to gold. Worth calling?

funnylike
Posting as :
works at
You are currently posting as works at

Also they renamed the levels and platinum is now gold in the new tier system, so confirm which level you’re supposed to be at in the merger

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You can’t combine accounts until August 30th unfortunately

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Maybe wait a week. There are some growing pains that they’re still working on

Combine accounts

Yeah, I would just wait. They probably wouldn’t have a good answer do you anyway at this point.

How are people combining accounts? Is it something that comes up in the app? Maybe they are just rolling it and haven’t gotten to mine yet ?

I’m not in much of a hurry but one less app does sound nice.

If the only wrong thing is your status you’re lucky

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