Need advice- recently got an offer & currently going through the background check via HireRight. 1 of my experiences is an unpaid volunteering position abroad. I’m facing 2 problems:

(1) HireRight is asking for a name and number to verify my position, but the person that organized the volunteer experience is unresponsive to me and my emails/calls. I know not having a reference makes it look suspicious but I don’t feel comfortable putting someone as a reference w/o their approval. (Read comment)

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Call HR and ask them. This is the first I've ever heard of volunteer positions being screened, unless your resume doesn't make it clear that it's a volunteer role

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you are being background checked for a volunteer position? I never heard that kind of such a thing. Don't you have any communication (previous) with that organization before? That's so unfair and unnecessary.

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(1) cont’d.. There’s no one else I can put as a reference as this person was the only one that organized the volunteering experience

(2) HireRight is asking for proof of document to prove my volunteering position, but I can’t get that document since the person is not responsive. ALSO I don’t have any w2s or 1099s since it was unpaid and considered as volunteering

Question: what do I do in this case ? I don’t want my offer to be rescinded, and I’m feeling really anxious

Do you have any email communication from that time confirming you coming in to volunteer? Is there anyone else from the org that you can reach out to via LinkedIn?

Agreed. It may not be clear it was volunteer. I would label you as unemployed during this period.

Usually they are trying to verify history of employment dates.. you weren’t employed, therefore should have put unemployed for those dates.

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