Need help with a stupid question….
My outlook froze all the time whenever I am in the middle of email writing. How to fix it? (I have never used outlook before my current job….. this is killing me)

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Contact your IT Help Desk and ask them for suggestions. They'll appreciate you asking for their advice rather than doing something on your own that would mess it up.

If you're using the desktop app, you may need to have a repair install run. (Again, I'd suggest contacting IT before you do this.)

If it's a Microsoft 365 account, you could log in via portal.office.com and try the web version of Outlook there. You may prefer it over the desktop experience.

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