New staff here. Senior just chucked a pencil against the wall at the client site today in rage, yelling "what the hell man!" because I forgot to follow up with the client about something.

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^You are crazy. I have made several people cry. Usually it is when I am calmly talking to them about how they need to improve. People who really care about the job that they are doing and want to do their best are the most likely to cry in these situations.

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Am I the only one who finds this hilarious? Was anyone hurt? I think it is a good opportunity to laugh it off but no matter what don't let the senior forget that time they threw their pencil at a wall

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Go to HR. Senior gets a brief talking to. Senior never makes that mistake again. Senior now documents every one of your mistakes and ensures that they're prominently reflected in your review.

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Someone needs to take an anger management class

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Ridiculous they would do that / big anger issue and unacceptable at a client - on the flip side, you can't forget to do things - that is your job. You need to correct that behavior - write it down or whatever you need to do but this is real world and not school, no excuses anymore, no just getting a slap on the wrist

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I've handled this situation multiple times, with both superiors and subordinates (who have anger issues with their staff). Wait for the person to collect themselves/calm down. Ask them to leave the audit room with you, for coffee or something. Just start shooting the shit to see how they're doing, you might learn that they're completely overwhelmed by work or something at home. Explain that you were a little shocked by the pencil pitch, and that we can't act that way, at any level, ESPECIALLY at the client site.

If the senior demonstrates a pattern of rage and is making people uncomfortable, definitely bring it to HR (I've done that, too, and it is not pleasant). You're a team; every day isn't going to be a walk in the park. If you work together for a while, and have your own staff who make mistakes that set you off, you'll probably joke about the pencil incident.

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HR? Jesus Christ, maybe talk to the person once they've cooled off.

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I guess to clarify, he told me one time before this. I understand that writing notes and following up on a timely manner is key especially as a Staff. I just had a hard time juggling all these workpapers at once but it's only gonna build up as I move up so I will keep myself in check and learn from my mistake. However, chucking a pencil just shocked me. I really didn't know what to do or say. I thought EY was all about great culture not breaking 0.7mm lead with a 95mph throw.

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Yes HR. That's ridiculous.

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Who still uses pencils?

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I would love for EY Senior 1 to post their side of the story.

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Also, what are you doing on fb, shouldn't you be giving your statement to the police?

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"If she hadn't burnt the roast, I wouldn't have hit her, sir." Said EY10 to the police officer.

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Stop sucking.

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HR please

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I always feel like I shouldn't post anything too detailed about anyone or their actions. Just in case they use fishbowl too and know that I'm talking sh!t about them.

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These situations are almost as bad for me.

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You should probably follow up with the client. God this post wreaks of a 3.

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Am I the only one that thinks maybe you should have remembered to follow-up with the client as he expected? I’m not saying his reaction was appropriate but I’m so sick of staff and seniors whining so much about their supervisors. Do your job.

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PwC 2 - You're saying that people can't be changed through coaching. What do you think HR is going to do? Fire him on the spot? How do you know that this guy lacks emotional intelligence? Maybe he told OP to follow up with the client three times and it still didn't happen.

This isn't an indictment on OP. You simply can't make a complete assessment with one side of a partial story.

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