Noob would you best explain smart works as a component of Salesforce? Is smart works just an app within salesforce ?

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You can describe it as a paid-on that extends the capabilities of Salesforce. But if I were you I’d steer clear of any app that hasn’t been updated since it was released 5 years ago and has no reviews.


It’s an app built on top of Salesforce. Looks very out of date.


Looks like a content management tool.

A more robust solution would be something like Workfront


Hasn’t been updated since 2013, this product hasn’t come up in my 6 years in working in Sales and Marketing Cloud


Smart works? Do you have a link or something else to give context as to what smart works is?

SMARTworks is in the AppExchange with a single 2013 release.

+1 for workfront

Thanks guys..this is helpful.

A paid-on. Good grief. A paid add-on is what I meant to say.

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