On a 2.5 hour phone call today with external vendor and 12 of client A's team. Subject matter is irrelevant to our partnership. I've also heard this vendor's pitch 4+ times. During call, an emergency ensues for a client B. On my phone texting team during said unimportant call. Client A TEXTS me to tell me "I can see you on your phone." This same Client A has texted me on a team call before to tell me to TAKE MY GUM OUT when I'm not speaking. How do you professionally tell a client to GTFOH?

like
Posting as :
works at
You are currently posting as works at

Just turn off the camera. They don’t need to see the sausage being made (or gum chewed.)

likefunny

Your example of why your client texted you isn't support for their hypocrisy though. Stop chewing gum on camera and in face to face meetings. Agree with turning off camera while sending a quick text. If that's also problematic for this client, get a little savvier with texting on camera by positioning your phone closer to your monitor/screen camera to prevent your eyes from looking down/away too abruptly.

BUT, in all honesty, each client deserves your undivided attention during a meeting. Being fully present is a constant challenge in PR but needed to make the client feel supported. Client A was well within her/his right to call you out because they're paying thousands or millions to your company for a service that requires your attention and counsel, even if you've heard the info before.

like

Related Posts

I am trying to move to being a Data Scientist for tech companies. Currently working as a Analytics Manager on the ad agency side and don't directly manage anyone at the moment. My analytics team is very small, just me and the director.

How do you answer questions when hiring manager asks if I currently manage people. I have helped train people in the past.

Hi guys
My joining in capegemini is next week, i have been selected as sr analyst and was interviewed in python, sql etc.

I want to move to React development now and have relevant skills also,,,,so can i get react role in capegemini after joining or is it not possible,,,,as i asked my hr so she was not sure of that though.

Is there any internal way to change my domain,,,how project get allocation in capegemini,,, any advice would be really helpful
Capgemini

like

Hi Fishes
I joined recently as an experienced employees and am not comfortable with the assigned project. Is there any option to ask for release from the project

like

Hi Fishes. Is anyone working For Capgemini with client Philips? This is for Bangalore location. I need some info. Please help

like

Hi Fishes,

I will be joining Cognizant in January as a Sr Associate.
Yoe -7.4
Tech stack- Oracle Apps DBA

How are the projects here and will I get project once I join ?
As I dont want to be in PDP.

like

Hi All,
Can anyone give me some insights about the NATWEST group(formerly RBS) project in Accenture gurgaon.
How is the work and the environment and about the management of the project???

like

Part of me doesn't mind being literally the only person on client site right now. #nostresszone

like

Fishes! Currently, I am a Procurement ACon( tech implementation) but I have been put into reporting work ever since I joined the firm in November :(
It's all MS Excel and PPTs.... Though in Excel, I learnt learnt about Power Query, power pivots and intermediate excel formulas...
I am extremely scared about my future :(
Is MS Excel a good to have skill for tech Consulting?
Or how can I ask for roll off from my current project?

like
like

Help. Going through a bit of a mid-career crisis. I’ve been in planning for nearly 20 years and now...when I look at my boss, the CSO, that’s not what i aspire to. Maybe it’s burnout, maybe it’s climbing the ladder and seeing more of the corporate bs, idk. I need help seeing where to go from here. Research? Client side? Startup? I’m feeling lost 😩.

like

Hi all , I am currently working at Deloitte as a QA lead . I manage a team of 10 . I want to break into roles at meta , google as a program manager / project manager ?

Best client perk you've received?

uplifting

Hi guys im a .net developer with 4 years of experience. I have worked in support project throughout my tenure and want to switch to development. I planning to switch so what are the skills that I should plan to learn and how should I go about it? Any suggestions are welcome and also if someone had any similar experience , it will be great if you could share it!

Thanks in advance

like

Representing a client pro bono in a defensive asylum case scheduled for a merits hearing this week. Government has agreed to dismiss and we have fully signed and filed a joint motion to dismiss. Any chance the IJ denies our joint motion? I'm prepared for the hearing but curious if IJs still get credit for resolving the case in this scenario. Thanks!

Anyone have experience with BeiGene, either as a client, candidate, or employee? Would love to chat if so.

like

I have to travel to my client every week and the client’s office is attached to a very nice hotel that’s $250 per night. There’s a hotel right across the street that’s $150 per night.. it’s alright, but not as great. Should I be mindful about how much I’m spending or should I blow up the budget until someone says something?

likefunnysmart

Dear All,
Hope you're all well.
I have a query and I believe I can get some valuable inputs from you.

Myself Gautham, a certified PMP and Six Sigma Green belt Project Manager.
I have a Master's degree in Global Production Engineering (Industrial Engineering & Management) and 5 years of experience into Project Management . As of now i have been working in Software Industry for 3 years but I want to switch back to Automotive.
Is this possible? Can I get some leads?

Thanks in advance
Gautham

like

If your agency wins a proportionally significant new account, what is a reasonable amount of time client should allow for staffing up and onboarding?
Follow up q… how strict is your agency about starting work before contracts are signed?

Considering a data and analytics role for a data migration project. What kinds of SQL queries will I be expected to know?

like

What are the best resources you’ve found that walks you through step-by-step, the data incident management process and what to ask your client?

like

More Posts

What is the best way to get candidates to apply to positions??

likehelpful

How to handle living in a “noisy”/old apartment? I can hear my upstairs neighbors walking and talking at all hours. Even w/fan on high and headphones in at 75%, can still hear them. It’s almost 2am 😭

like

When is a H1B eligible to initiate H4 ? Also what's the suggested time (when) for such initiation? Please help

How does anyone break into pharma/ health care? It’s impossible!

like

Happy Friday! 🤣

Post Photo
funnylike

Heard Deloitte in Vegas is paying incoming audit staff $64k!

like

What is your uber rating ?

like

What is the current industry standard remuneration for Manager with 10+ YOE in a business research/consulting domain?

like
like

Anyone have experience with BeiGene, either as a client, candidate, or employee? Would love to chat if so.

like

HCL Technologies

HCL Technologies is hiring for "Mobile Testing( IOS and Android)" for both Automation and Functional Role.
Experience- 3-6 Years
Notice Period- Immediate-30 Days
Work Location- Pune, Noida
#Mobie_Testing
#Automation
#IOS
#Android
#SQL
If interested, Kindly share your updated resume or refer someone at
pankhuri.shastri@hcl.com

like

Who here does what? I’ll start - associate 0 in restructuring group at one of the boutique banks

like

Finally back on the wrist after getting the battery replaced. Was a gift so it’s quartz, but that dial hits just right for me, and can’t beat the sentiment behind it. Happy Friday all!

Post Photo
like

FTE vs Contracts. What are some of the pros and cons? Which one do you prefer and why? How and why it best meets your personal and professional goals?

like

What do you use in your classroom for intervention ?

like

What ECs are good to work on to get into an M7? I am a fresh grad, immigrated to the US from asia for college. haven’t done any sports through schooling years. would like to start working on ECs to be an attractive candidate 3-4 years down the line

like

What is the timeline people are seeing for GC EAD?

like

Should I sell my stocks before or after the end of the year? For tax purpose.

like

Hi fishes, please provide me your valuable guidance Capgemini

Post Photo
like

I’m getting ready for a half-day interview next week, it’s going to be three 1-hr. Interviews and it’s getting to me, any advice on how to prepare myself? Or calm my anxiety.

Additional Posts in Account Management

For those who are WFH: Does anyone else feel like they are working more than they usually do when in the office??

like

Anyone know what the current atmosphere is like in McCann New York after they lost one of their biggest clients, U.S. Army? Does losing such a client deteriorate an agency’s culture/career prospects?

like

Has anyone had success being a freelance account manager? I feel like most freelancers are creative, is there a market for freelance account?

like

Average AE salary in Portland?

What matters more early in your career, agency name recognition or project experience?

When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

like

I have a client interested in being innovative within the OHH space. My team doesn’t seem to be so well rounded in this area... any suggestions?

How long do you stay in a rut vs. GTFO? As of Oct. I was involved on every project on my account, feeling valuable. My director has slowly been pulling me off projects & I’m feeling my brain get rusty

like

Is it normal for a creative director to be known as, “hard to work with”? Our creative director yells, interrupts, and makes ppl feel like shit. I don’t want her working on projects

like

What are the key differences between an SAE and an AS role? How long is someone usually an SAE before being promoted (based on your experience)?

like

What do people think about screendragon campaign management software?

like

Career advice: have 8 years in account management(social focus) and feel kind of maxed out. I am very strong in media though, so do I pivot towards a media focused role or stick with accounts?

like

I am stressing over growing as I’m slowly but surely realizing I am a more “executional” person vs. “strategic” person. How do I push myself and change the way I think? Or should I just give up now?

likehelpfulsmart

I have the “ick” with my job again and I loved it a few weeks ago when I had all the power 😂 is work meant to feel so topsy turvy or is it the industry? I just want to feel like I’m thriving again

like

I’m going to interview people for an AE role (more like AC based on the salary and experience level), none of the candidates provided by HR have agency experience.
I’m spiralling thinking about what I should ask to really get a sense of their capabilities. We really need someone who can learn quickly and take initiative as I’m drowning rn lol Any tips?

like

I’m an AE and my AM is leaving. As we are having no luck getting a new AM. What is an effective way of being promoted to an AM and what is your advice on how to progress and proceed without a current AM in place an in agency setting.

like

Is it wrong to look for jobs less than a year in if you don’t feel like you’re accomplishing anything? Half of my day is spent doing self-started industry research because my boss isn’t around (cont)

like

I’m interested in getting back into account management and am looking at a role with Godfrey & Dadich partners. I’m wondering what their work culture is like. Has anyone heard of anything good/bad?

How much of a pay cut would you take to go client side...with annual salary adjustments, yearly bonus, better benefits, and shorter commute and a lot less stress?

If given the choice and being told you are better at Project Management than Account Management... which would be the most beneficial for my career going forward?

likehelpful

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Send download link to your phone

OR

Scan your QR code to download
Fishbowl app on your mobile

By continuing you agree to Terms of Use and Privacy Policy.

Messaging rates may apply

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal