On an organization scale level, what would be some KPI’s or monitoring capabilities to leverage in the context of aws account management within an organization?

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What are you trying to achieve or understand?

Basically looking at ways to improve/manage the cloud experience from an organizational level. What metrics are potentially of interest for an organization and the many different accounts that it manages? And a way to centrally view those metrics

Read Project to Product and The DevOps Playbook. They have some great examples of cloud KPIs

I would encourage a Value Stream Mapping exercise. This can help you determine where you want to focus.

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