{ "media_type": "text", "post_content": "On plane #3, mechanical issues with the first 2. Leaving nearly 3 hours late. Do I complain and get points. It is SW.", "post_id": "5b889d58af3dda0018fd72e3", "reply_count": 6, "vote_count": 1, "bowl_id": "58f82522753e990016609224", "bowl_name": "All things points" }

On plane #3, mechanical issues with the first 2. Leaving nearly 3 hours late. Do I complain and get points. It is SW.

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This is why you don't fly Southwest

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Isn’t that normal for their old ass planes?

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If it's worth waiting on hold for 45 mins

Only if the window fell of mid air

Yes, send them an email if they haven’t proactively issued you a voucher.

Any time I have had any delay with SW, they sent me a voucher via email before I even landed. The one exception is when they issued it before I boarded the plane.

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