On the topic of impossible questions - do we think we will return to travel Jan 2022? Curious to hear what people are hearing from both their firms & client leadership

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Once one firm starts traveling we all will. It will become a competitive disadvantage to not travel at that point.

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No. Not like before. Now, it will be highly variable by client as well. I think as a rule, we will continue to deliver much more of our work remotely. Which will also build momentum to go ahead and deliver more of our work from MORE remote places like SE Asia

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Imagine the 10-20% expenses that our clients can save

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Yes. Look according to the information we have today, by Summer everyone who wants a vaccine will be able to get one. I think Leadership are all fearful to be the first ones to open up but once kids go back to school and daycares reopen, there will be no barrier in getting people back to work. (Other than Fear- and Fear is not a quality of a Leader)

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K1 that’s not what P2 is saying - they’re saying once everything is open and vaccines are out, the only barrier they can think of is fear, which would never be a real barrier.

However they’re overlooking the $$$ associated with us not traveling

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We’ve had some (very few, but they exist) cases that have a bit of a travel already. Consulting is such a follow the leader game, once one major firm is all in travel again, the floodgates will open. I’d be shocked if by mid to late fall travel isn’t back at least for a decent majority of folks.

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The flip side of that is I think most firms will have the option to be remote. But the default will be travel.

COVID has not only changed consulting, it's transformed our clients as well. Many of them have shifted to a remote work model, and that will carry on after quarantine is over. We will start seeing 2-3 days remote for our clients, so there's not much reason for us to travel M-Th the same way we did before.

One of my long time clients in a T3 city has actually started hiring FTEs based all around the country. They have transformed their whole talent model to get access to top talent in Boston and NY and SF. They aren't alone in this.

There will be travel post-COVID, but it will be shorter, less regular, and for specific purposes (workshops, milestones, presentations, etc.). The M-Th grind isn't coming back in the same way.

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I don’t think that travel will be as common as it was previously since we’ve demonstrated we can deliver work in a remote environment... but so much of being onsite is that “holding the client’s hand” part of consulting. I think it’ll be present after this is over

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Likely based on client desire to have people back in their offices. So far my primary customer has no date for allowing local employees to return much less consultants.

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My flight yesterday was completely full and both airports were relatively busy if that’s any indication

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It’s not. If it were, airlines wouldn’t be operating at ~50% capacity (airline dependent, but the major carriers are way less than 100%).

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If travel remains common, it will be driven by consulting partners forcing it rather than market driven. I can’t see clients thinking that the extra travel is value add. The reason for partners wanting travel will be
1) only way to entice junior practitioners
2) being at the client site is a good way to have those hallway convos
3) at the end of the day many of these partners are trying to get away from home. And so one idea is to colocate at the local office. However that would mean a much more local model.

Ha I agree that travel will return eventually but I promise it’s not because of reason 3.

I think there’s a ton of productivity lost when you aren’t in a room with teammates because you can’t catch each other up on small updates or discuss quick issues. The alternative has become so many team synch calls or whatever.

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Probably, but I doubt we’ll be doing full time delivery from client offices. Occasional meetings, training, and conferences will probably be the only travel we do for a long time.

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