Ordered from Caviar because I heard it was better for drivers. Waited over an hour then it said picked up and immediately delivered, never received anything and there was no contact for courier or...

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I’ve ordered through Caviar a few times with no issues, but had the exact same thing happen to me tonight. I had to send an email to Caviar support to get a refund.

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Guess it's really good for the drivers 🤣

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...restaurant as well as no chat for support. Has this been an issue for them historically? Or did I just get unlucky?

I usually have a great experience with Caviar. Their chat isn’t available but the other day I had an issue and submitted a support ticket online, and despite the screens that said the responses would be delayed, I heard from someone within 5 minutes.

i only ever ordered from caviar once (in nyc about 4 months ago). they didn’t deliver the food. an hour later they informed me that my credit card had been declined. but it was charged anyway. and i still didn’t get food😱
and no—when you’ve already exited for $410 million, you don’t get a pass for being a cute little start up😡

I used them ~twice a day for one project. Only had one problem once when the driver got into a car accident and delivered food 3 hours late

Used Caviar once, food never came. Never again

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