Our CEO has us pay off customers who leave bad reviews as fast as they post them. I get it, but I also hate rewarding people for lying. How common is this?

Fashion fish:
First round virtual interview for ZS SIPA - case + behavior

Is a button down + jacket too much?
I think a polo would be too casual and think just a nice, traditional solid blue button down will work

TIA!!

Hey Guys,

Do you face any discrimination at your workplace if you reveal your identity. Or during interviews if they ask about your marital status post 30s?

I love working at the bookstore and I'm proud to work with such a large group of people from different backgrounds. I'm really happy we're all here. But it probably isn't the best idea to get someone to reshelve books when they haven't been taught how to categorize them properly. It's like I spend most of the day following one of my coworkers around and discreetly fixing what he works on. He's a great guy, very personable, but wow is it frustrating.

Is there a problem with being quiet? People always call me on being quiet, but i just pick my spots to speak. I just make sure that when i do speak, that i say something interesting/smart.

I keep working under a Senior CW, who keeps on telling me and my partner that our projects don’t need concepts and that the client is just looking for an execution but even when asking Account...

I’m a new associate working for a well-known defense attorney in my state. On one hand, I’m thankful for the opportunity to learn from one of the best, but he also excoriates and belittles me for my mistakes. Any advice on how much it tolerable? I am here to learn and advance my career but he can be pretty nasty. (My mistakes are no worse than you’d expect a 1st year associate to make, in case you’re all wondering if I’m a major screw-up who deserves it) I leave work feeling a foot tall.

Colleague suspect that I ate/stole his food in the fridge. I did not. The suspicion was expressed in a semi-casual-semi-serious tone in front of other colleagues. How would you handle this?

I’m dealing with a difficult management situation and don’t know what to do, how would you report someone when nobody really cares what’s going on or is automatically going to side with the other person?

Any suggestions on how to address the upper management teams' racial biases? Like, I don’t think anyone on the team is openly racist, or at least they aren’t aware of it but I have been with this company for about two months now and I can tell the difference in the way POC are treated vs. the white employees. For context, the leadership team is made up of 12 men (all white), and two white females. So, yeah, not sure how to address this.

What would be an appropriate gift for my current manager that wrote me 2 recommendations to part-time programs? She has dogs so I was thinking of getting her a bark box, but am curious on what is actually appropriate in this situation.

What is the advice on what feedback to leave for a peer who really sucks at everything y'all have worked together on? It's about the time where everyone on my team requests feedback from each other and I'm nervous for it coming up. My manager knows that everything I've worked w her on I end up doing 90% of the work when it's meant to be split so it is a known issue. We're both at level 3 so are genuinely peers. She seems like a nice person but i have 0 positive work feedback tbh

I have had a 60%+ increase in volume from this time last year, but we have not had a new hire in my role to assist with the influx. Additionally, others in my department are overworked and they're delegating down to me.

So not only do I gave more work than ever, I'm doing tasks outside my original role

My supervisor cant get headcount approvals. We are suffering as a department. I don't want to overrule him, but should I go to HR?I'm breaking down at this point and see evidence others are too

I made a mistake at work yesterday and my boss was being super mean about it. How do I move past this?

My partner is fucking with my money. How can I screw them over?

What pronouns do you use at work?

The old administrator at my department won't allow me to write on what I want, even though I thought that was implicit when I joined. Can I push her to allow me to take control of my research?

I think there should be more males caretakers in this world. Some of my clients just feel more comfortable with a guy and it's kind of sad how often they say I'm the only male they could find.

Today my boss took away my reportees just because I backed them. He told me that they cannot have long lunch break as they are contracters . I disagree with him and he immediately told me that it would be better to assign them to a different manager. How can I raise this with Hr ?

Starting a new job Monday and from last one I learned that it is alienating if I say I don’t drink. Any advice on how to deal with the “let’s go get drinks” offers without seeming rude/different/antisocial?

Taking in career growth, compensation, and with life balance in that order would you leave big 4 Cyber Consulting at $75k plus bonus to go to Palo Alto networks as a systems engineer at $140k plus commission. 1YOE and genuinely need advice

For good, or bad, looking for a weekend getaway after the election with my partner. 3-4 days. East coast. Where should we go? We live in GA.

Hi , can anyone tell me what’s the ctc in phonepe for Accounts payable analyst .
And also ctc for a person with 1.5yrs of experience in a financial analyst role or similar roles .

Leaving public accounting for a senior internal audit position. Any advice?

What am I going back and forth on wanted to leave PA 🤔

What is the return to office plan for other firms here? ClearView hasn’t said anything concrete about flexible WFH (starting august), but I am hoping we only have to do 2-3 days from office. Ideally there’s no minimum amount of days from office and it’s left up to individuals to decide week to week how much they go in, but that might just be a dream

What do you check for when you go to view your properties in advance?

Had anyone gone from a med tech (MT/MLS) to LIS? What the pay more or less? I was offered a position with their second offer being 7k less than I make now. How can I negotiate more even if it’s a “change of career”..

Insurance companies are now allowing embryo banking. This happened to me and also another friend who works at a different company where we decided to go through with another IVF cycle before attempting a transfer (because an optimal number of embryos was not achieved) and insurance approved them. Hallelujah!

I’m a noogler with a $1000 wfh stipend burning a hole in my pocket. itching for a 4K monitor and/or apple air pods max since I’m in a noisy area. Am I being reasonable? Or am I crazy?

Hi all, My flight with RyanAir was cancelled due to crew strikes. I was filling out the compensation form and got to the last page where I had to submit my banks IBAN and swift code. Since I have a US bank, I just entered the chase swift code of CHASUS33 and my account num. as IBAN. However, the form says it’s the IBAN is the wrong format. Anyone found a workaround for this? Do I have to contact RA directly via email?

Does anyone have any travel agency who books visa stamping for H1B
Or anyone ha successful completed stamping
Any help on this area

Is there anything better than the feeling you get once you give notice? I feel my creativity and drive slowly creeping back thank God.

Any TCSer in kolkata??
Please let me know which is the best office among Oval, Sabrina park and Infospace.

Can I get a POV: Summer at Kirkland?

I’m a current accounting student. Is there any companies that offer remote accounting internships? How do you get into them? I’m located in North Carolina. Thanks everyone!

Ways to destress during work as a customer support agent?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

What changes did you make that improved employee retention?

What tips would you give to someone going into customer service?

Some companies really have to do better. How can you possibly put me on hold even before I speak to your customer support? Has anyone experienced this?

I swear I'm gong to lose it if I hear "the customer is always right" one more time

How do you think rising inflation is affecting customer support jobs?

What can companies do to improve the morale of customer support employees?

Are you allowed to take some time and collect yourself after dealing with a difficult customer?

In this era, 57% of customers pefer live chat that are less likely to seem scripted. I gues humans do value having connections even if it's with their support rep.

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Did you have a great customer today? Tell us about them! Positive stories are always nice.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Do you ever feel like some people call customer support and all they're really looking for is a tiny bit of human contact? Sometimes I feel bad!

People who have left customer support jobs, what would it take for you to get back into the industry?

I've heard so many people complaining because "every client support person suck".
What they don't see:
- We've been working non-stop for the past 6 hours or more.
- We're usually ridiculously underpaid.
- You're blaming us for something we have no control over.

Sorry. I just needed to let it out.

Any suggestions for how to find a fully remote customer support job?

As a customer screamed “I’m going to get you fired!” I thought “thank you, that would be wonderful.” That’s when I realized it was time for a change. What was your last straw?

Have you noticed 9 out of 10 customers who call don’t seem to have a specific reason for calling support...? It’s hard to find a solution when your only issue is that you want to keep the product but not pay for it.