Our company is attempting to move from basic agile to the scaled agile framework (SAFe). In preparation, we are trying to make clear who will fit into each role. There’s some confusion around the “business owner” role, and what titles might assume the role. Would an IT manager be an example of a “Business Owner”? IT director? Management on the business side?

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The rule of thumb is that the business owner is more senior in role than the PO (Product Owner). It’s usually assumed by the management team on the business side.

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Highly recommend that the business owner is someone who has a client growth/retention metric to achieve

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