Our hybrid team is having communication issues. The office team always makes decisions and forgets to share them with the rest of us. How do we remind people to have all work communication on Slack?

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You could stop using other channels with the office team. If it doesn't go through Slack, then it's going to get ignored

Alternatively, maybe you could come up with an incentive or some type of reprimand for not communicating through Slack

The best thing to do would be to hold a meeting, where real examples of what has happened by not sharing information are shown.

Slack is a wonderful option, but only if they know how to use it, because the simple fact that teams cannot communicate is very bad management, so if there is no willingness to communicate what is being done, Slack will not help at all.

This only makes it clear to me that in every sector of any company the presence of a project manager is necessary, it is evident that there is a strong lack of communication and this lack comes from the initial planning.

There are other platforms like Asana that can also be very useful in this case, but you should encourage unity in your office because it seems that there is a problem between departments.

You need to reformulate a step-by-step guide that must be followed in each department on how the processes must be communicated, if this is not done at all, a task software will help you.

It took quite awhile for us to break this habit. We kept the office staff as physically separated as our space allowed and reinforced constantly that if they needed to discuss *anything* with a coworker, it needed to be done through Slack. It forced them to consider if it should be in a private chat or one of the team channels.

That's a tough one to deal with. I've found that a lot of people see others as "out of sight, out of mind," meaning that if they don't see them every day, they kind of forget that they are supposed to be working together. It is really important to bring this up with your supervisor, otherwise it's like the right hand doesn't know what the left hand is doing.

If people are supposed to communicate on Slack, then it's important you call them out on it every time they have an important conversation with someone and remind them to write the details out so that everyone else can have the same information at their disposal

The only thing you can do is talk to your supervisor about it; this isn't your responsibility to make coworkers follow the rules, the instructions have to come from above.

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