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PMs of Fishbowl: How many days a week do you speak to your users?

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Define “speak”? I monitor our user community almost daily. Interactions there I follow up with regularly. Otherwise I run monthly and quarterly product advisory groups which are “face to face” (virtual).

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We do more passive stuff the way pm1 said, but we do run occasional focus groups/depth interviews but not very often

Internal users - daily. External Users - Quantitative review of analytics regularly, weekly for a new product, monthly for a matured one. Feedback commentary - daily pulse and spot check. Interviews: quarterly.

Pretty much daily.

Daily, but my product is open source and I am constantly interacting with the community.

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