Posting here as I didn't realize the other car bowl was dead. I greatly appreciate any help!

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Lawyer

They typically require a body injury to take the case. Unfortunately, that hasn't been the case.

Take your car to a different, insurance-approved shop. Find a good shop, tell them what's, up and have them confirm how long it will take them to get the part.

Will I get the money if the insurance already paid the other shop?

They have also disassembled my lift gate and are saying that it would cost more if they reinstall the gate and would charge again for unassembly and reassembly.

What make of car?

Hyundai Tucson 2019

I got rear ended a few years ago and it took them 5-6 weeks to get the BMW rear hatch from Germany.

I too thought it was insane that they don’t have extra stock of the hatch’s in the US, but also had the other persons insurance paying for my rental car so I didn’t mind.

I get supply chain issues. But the problem for me is that they don't seem to be actively trying to source the part. Instead, they're saying I checked with 2 vendors and they didn't have it. And last they checked was 1.5 weeks ago. Wouldn't the vendor likely place a special order for them? Or could they not directly order it? It's like if the vendor doesn't get the specific part, my car will sit there for years ..

Youre in insurance hell. Talk to your insurer that is dragging their feet. Your contract is with the insurer do they'll listen to you as you can retaliate with your state's insurance commissioner.

I have sent multiple emails, but the file handler isn't replying. When I call her extension, she's not answering. And I have to call the general line where they try to help, but ultimately it is like this needs approval from the manager and only the file handler can work on it. I'll leave a note for her to call you and then nothing.

Can you tell me a little bit about the state Insurance commissioner thing? Or where can I go I read about it to see my rights and complain.

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