PSA Hotel/Airline points are not FDIC insured...

Just lost almost 2MM Marriott points after someone logged into my account and transferred the points out.

Change your passwords frequently people!!

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My account was hacked. I called and they gave me the points back. And they arrested the guy in the room

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They must have transferred it to some account. Marriott should be able to track down

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Keep escalating with Marriott. They’ll fix it

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To clarify, the points were not transferred into another rewards account but actually SPENT on several simultaneous hotels stays. I don’t know how this happens but after searching online it appears this is not an uncommon occurrence.

I’m just going to keep in touch with customer service and hope they are willing to restore my points balance

likeuplifting

Tweet them. Also might be worth writing to LoyaltyLobby. That blogger has some track record with gaining successful outcomes for such disputes.

WHATTT?! Can’t they track who transferred it/give it back to you? So sorry!!

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Put a pin on your account to prevent this in the future.

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Enable 2-factor protection on your Marriott accounts!

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How did that happen?

OP wouldn’t those stays have the name of the hacker?

Points devalue when you let accrue. Don’t be shy about spending!

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