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Should I have more vodka?
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Maybe in your area. In my area, their work has been subpar for most and requires a lot of rework
The 60/30/10 thingy
What is an sdc?
Service Delivery Ctr- basically offshoring
Assurance, Tax and some Advisory practices have been setting such targets for years. SDC quality varies quite a bit but for repeatable tasks they tend to be decent. Analysis generally should stay onshore. Like at other firms, proper use of offshoring is key to profitability and being able to properly price projects.
Case in point - a team member asked them to review the design/code but not make any changes over last night, and the email response this morning begins with "we've made changes"
My last Sdc resource was awful and needed way too much coaching for the simple tasks they were given.