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I started my career in a company that didn't really care much about candidate experience. The focus there was more on volumes and bulk hirings so even though we wanted to but we didn't really have much time to give feedback.
Currently I work for a company where candidate experience is of utmost priority. It is actually considered a major red flag if we are not able to tell the specific reasons to a candidate as to why we are rejecting them and giving them tips to improve. Also known as "constructive feedback".
Really depends on the workload and how much time the recruiter actually has.
I’d say a lot of the time it’s an absolute mistake due to volume (if it happens after just the phone screen) if it happens later in the stage and they do that I’d say it’s a big red flag for the company. If your worried your getting ghosted I would just send a polite follow up to check in and if they don’t get back just scratch them off of the list of companies you would want to join
Bowl Leader
For what it’s worth, there are very few recruiters left in this bowl. (I am not one - I am a seasoned hiring manager with 10+ years of experience building teams). The OGs who started this bowl with the best intentions of helping candidates were eviscerated when answering questions exactly like this. One by one they left.
I will say, at the risk of talking out of both sides of my mouth — I am currently working with a mid level recruiter who ghosts. This individual is so sloppy and simply doesn’t care about people; that is my conclusion after working with them. I find it horrifying. I’d love for their boss to know.
I’m a recruiter and have been for 8 years. If you’re ghosted by a recruiter they’re probably not long for the profession. The good ones at least close the loop.
I wish I could share that sentiment. I've met recruiters with VP in their title and years under their belt and they still ghost candidates. We need more people like you.
I was just thinking about this post yesterday, and reflecting on my response.
I’d just like to add that I enjoy helping people (and I know a lot of us do) whenever I can, and that translates to my passion about providing people transparent feedback.
When you provide feedback to the candidate, you are actually enabling and helping someone to grow their career as well as one step closer to their dream role.
The amount of impact we have on people careers is something I see a lot of recruiters tend to underestimate 👌🏻
This is why it matters. Key word, people. We have feelings, hopes, dreams, vulnerabilities, low confidence, accumulated rejections that leave scars from job hunting in competitive industry. A response, is better than none. In fact recently got an email that made me feel awful, because this recruiter, creative resource mgr, did not remember me, from a gig about 4 yrs ago, actually stated he he didn’t remember me, and then rest of msg was the generic follow us on LI and IG where they post jobs, and he’ll keep me on list if there’s freelance needs. It stung, I felt bad reading it, because it came off like I had an imaginary relationship with him, he didn’t have to write he doesn’t remember me—before I was discarded. BUT, I know he read my note, I hid under a rock for a day, and am moving on. Response, and humane responses.
Bowl Leader
I am one of the OGs. I’m still here, but many of the questions are repeats or easily searched.
As far as ghosting - it happens on both sides. Candidates do it. Recruiters do it. Clients do it.
The ad/tech/design industry is filled with flaky people who move on from jobs frequently. Especially now, attrition is at an all time high, and so are no shows to interviews, and I’m sure ghosting recruiters.
It sucks. People need to do better.
I feel like it’s less tactical level stuff but more so on the scheme of themes of the job, experience, package etc.
The reality is people have a lot more options to choose from these days
I love when I get a note back, the rejections still hurt but I have closure or feel visible. I’ve happily noticed recruiters I’ve interacted with in past few months have all wrote back …we found someone internal, we’ll keep you in mind, we are going another route something changed, or that I’m not moving to next round of interviews…and I reply w/gratitude for the update!
PS this bowl should be renamed or closed since it’s inaccurate now.