Question to higher ups: I’m an associate and I’ve always been taught to speak to someone in a higher position (in this case VP) formally. If I’m online chatting and they are quite informal (cont.)

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I don’t know that I’d go formal. They’re humans too. Maybe a better word is professional?

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Always be formal (good practice). Higher ups can do what they want. Sucks but it’s the way it is.

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Thanks. I’m glad to hear that.. Since I’m client facing, I just didn’t want them to think I’m lacking interpersonal skills lol

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Formal doesn’t mean uptight haha, you want to give off professional vibes not stuck up vibes. After working with them for a while, months +, when you develop a relationship, then you can tailor your convo to be a little less formal.

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I generally call them by their first name unless they call me by Mr TM, then I follow their lead.

Unless I've worked with them for a while and they've established a level of informality, I keep it professional and don't joke around with them, engage in gossip, shoot the shit with them, etc like I do with my peers.

If they've established a level of informality/casualness, then I follow their lead.

Edit: I never engage in text speak. I ALWAYS use full sentences, punctuation, and correct capitalization. Doesn't matter if I'm texting/IMing with a college hire or a very senior exec, I text/IM the same all the time.

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Yeah that’s my thought too

Define formal. Like "sir/ma'am"? I'd just follow their lead. Remember most senior folks are just people, too. Keep it professional but if they're taking a casual tone then you should generally be fine doing the same.

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No one should say ‘how r u.’ Of course I am anti amazeballs and awesome sauce too. Lol

Would they ever see my formal replies as annoying/not personable/ cast a negative light? Do I loosen up on the grammar and word choice??

Never hurts to be formal.

There’s a slight difference between formal talk vs professional talk. Professional talk does allow for some level of informality but you absolutely need to be aware of the audience, context and circumstances and tailor your communication accordingly.

Edit : I would stay away from typing ‘im doing gr8’ at all times.

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