Random question but when I was a freshman in college I opened a WF bank account(2014 account) I distinctly remember having a -1$ balance at the time on my checking account at the time. For some reason, this came into my memory today and I can’t find any of the associated debit cards or online info to log in. Is there anything I can do to get access to this account? Wells Fargo customer service is all robot

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Posting as :
works at
You are currently posting as works at

Update for anyone who cares: apparently you have to say “Banker” lol. The rep couldn’t see anything in my account because I changed my phone number. They send me to overdraft where they couldn’t see that I owed money and the last month the account was active was June 2015

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To elaborate I just want to see if I have fees or not.

Usually when I call and want to talk to a human, I would say “representative” when the system asks me what I am calling about. That usually works.

Is going to a branch possible?

You can ask to speak to a rep and probably validate via SSN and address on file- something similar happened to me and I was able to validate via a few questions.

If you had a negative balance and fees from 2014, I’d suspect it would be in collections years ago and you’d be well aware.

Call and give SSN

Check credit score

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