Retail workers: if you see someone shoplifting, do you report them or do you prefer to not confront them to avoid escalating things?

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Report them

I usually report shoplifters. I think it's important to stand up for what's right, and if I see someone stealing, I want to do what I can to stop them.

I would report them. I think it is important to confront shoplifting because it can be damaging to businesses and it can be a gateway crime.

If I see someone shoplifting, I will usually confront them and ask them to return the merchandise. If they do not, I will report them to the store manager or security.

I think this is something about values, it looks very bad that you denounce a person, you end up as a snitch, that is good for society, but for the values that we must have, of course, you should denounce the person, but sometimes it seems that the bad is better than good.

Stealing is stealing; no matter how big, medium, or small the robbery is, it is always a crime and should always be reported because if not, you are allowing and supporting the crime.

Many store policies prevent confrontation out of safety for the associate. Report it, yes, confront, probably not. Hopefully they’re on film for you to share via social and with local authorities.

I don't report. Frankly with the rising costs I'm seeing more people stealing out of necessity. I won't be a part of punishing someone for that.

I am a GM and I always confront shoplifters 99% of the time. Yet I would never put my team in jeopardy over merchandise. I have great relationship with local PD and escalate to them when needed.

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