Rough day. Luckily I’m WFH, but my client is insane and has caused me severe stress to the point where I’m just crying it out. Rolling off soon, but this sucks. How can I not let it impact me?

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Call them out - “hey, you seem stressed. This is tough stuff but we’re making progress. How are you feeling? What are you seeing?”

My clients love the vent session. Then I tell them how to be kickass.

likehelpful

Sounds obvious but you have to learn to not project their stress onto yourself. Clients will always be difficult/cranky/stressed, need to keep things even on your end. It’s the only thing you can really control

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Understand that you can never 100% make everyone happy, especially in the workplace.
When you feel yourself getting worked up, go for a walk, watch a funny video on YouTube, something to calm your nerves
At the end of the day, it is just a job that isn’t about saving lives

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Don’t be afraid to drop subtle hints you might just walk to burn their a$$. Once they realize how utterly doomed they would be without you, maybe they will rethink the rule of engagement.

Just a thought.

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I’m curious what kind of subtle hints you’d use that aren’t snarky or negative

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Listen deeply. Ask “You seem stressed. We are making progress. What else is going on?” Let them vent it out

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I would not take ATK & M2 advice.. there are good and bad days in any job. This is a bad one. Take a hot shower, do a little meditation and some positive affirmations. Tomorrow is a new day.

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Thanks everyone...took some time to calm down and I’m feeling better. Hoping tomorrow there is a better vibe🤞🏻

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Also, I’m not a low performer. I was extended and the client is usually very thankful for all my work... they are just stressed and taking it out on me now?

Understand their stressed and transfering it to you. It sucks to be on the receiving end of that, try to understand from their perspective, and shrug it off. Just so your job and you'll be fine.

Easier said than done, I know. Be responsible for what you control, and the the other stuff slide off you.

likehelpful

Are they telling you your work is wrong or you suck? Is it overloaded stress? I don’t follow

I think my second comment may have been in flight when you posted this. Definitely not a low performer, my work isn’t sucky - I was extended beyond my original scope and get compliments almost daily from them. They are just stressed and being cranky all of a sudden, from my perspective. They are running out of budget and there is still a lot of work to be done so I think that’s why?

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