Sharks that has transitioned from support roles to more technical roles, could you please share ur tips on how to do that. I am a cs engineer but started my career as a customer support and now my exp is 4 years. I am trying to transition but I am not receiving any calls and my applications are getting rejected.I have passed some technical certification and have done portfolio projects but I am not seeing any light. This is really stressing me out thus I request u to please share ur advice

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