Sheraton concierge said he would waive all fees for my 3 night stay due to the ongoing strikes being right outside my windows in return for not switching to a different room and dealing with.... cont

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You are significantly stupid lmao!

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Wondering why would he give you free stay to avoid you leaving and staying somewhere else!

likefunny

I read your OP as “resort fees.” Innocent miscommunication, but I think your interpretation was pretty optimistic. Press for more points. Don’t be a jerk. Move on

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Who puts up with no sleep so they can get their money back? Esp on a vacation!!!

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No daily room service and self-serving myself with anything I needed. I ended up getting little to no sleep these 3 days and it drove me crazy but I stuck with it because I was on vacation and he offered the stay for free. Turns out he meant just the resort fees, and I was still billed for the rest of the stay. He apologized and offered me 25K points for the misunderstanding but I feel like I was shammed. Had I known he meant just the resort fees, I would’ve canceled my stay and switched to a different hotel. Is there anything I can do here to be compensated appropriately?

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Also, there is a difference between fees and charges for the room. Fees generally are service charges on top of regular cost.

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@M2 & BCG1, point taken 😭 I definitely jumped the gun. Decided to accept the generous offer of 25K points

likesmart

OP, what hotel are you staying at? I also stayed at one of the striking hotels, would love to get some points out of it...

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Is this in writing?

@P1, unfortunately no

@D2 I’m cheap 😂

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