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Hey IHOb,
Are you hiring? (Asking for a friend)

How is working with French people like?
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So they're doing exactly what you asked them to do?! If you cant commit, you can't commit.
Your reply makes absolutely zero sense. "I can't commit any time to any other clients," is code for "I can't commit any time to any other clients."
At the same time, in a smaller shop, where my homies are also drowning in work, I won't not fluff a deck or throw in a few ideas in a pinch—that's just being empathetic. But it's never coming at the expense of my own clients.
Tell your ECD and ask them to get him/her off your back.