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I had good luck getting CA state STD on the phone. Rather, once I got someone on the phone, they typically made things work and answered my questions. Re: private insurance, sometimes, the only people who can get a vendor to budge are your HR people, who can apply pressure to the sales reps to get things moving. Your HR may say that it's not their thing, but it is their thing.
Thanks! Yeah I’ve had to go the HR escalation route a few times. Now they’re telling me the state owes me money but the state denied my extension claim. Sigh. It should not be this hard!
..the full amount I’m owed to add up to my gross pay. I’m getting 70% of my paycheck essentially so am owed about $12k at this point. I’ve left so many messages with Sedgwick/ HR/ the state and no one seems to care or want to fix this for me. WWYD from here?