So trying to use a bonvoy suite night award for the first time. I noticed the suite itself isn't showing as available if I try to book normally. Does that mean I won't get it?

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I’ve been titanium for awhile and the suite nights rarely process. I have better luck being kind to the front desk and asking for an upgrade

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If the suite isn’t available even just by paying cash it’s likely booked, there is no way they would reserve it for you or anyone this far out as an upgrade

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It may not be open yet - suites are significantly harder to clean and care for, they may not be using it at all given the lack of travelers

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When is your stay?

August 6-8

It’s supposed to be settled about 5 days before your trip.

*I have Ambassador status and called them - suite not finalized yet (but they think it’ll work out). Travel in 2 weeks…

I’m not sure if the hotel has to approve (though it makes sense they would as they’re responsible for their operations). Could call Bonvoy for intel then the hotel.

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