So who at MBB sold the same strategy to every airline to cut change fees?

likefunny
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Hey, at least it’s better than ICE family separation to save money or empowering authoritarian governments. Everyone can get behind no change fees.

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^Shareholders won’t.

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Why couldn’t it have been KPMG?

...Nah, who am I kidding?

funnylike

It was us. You could be a bit more grateful... unless you’re a shareholder, sorry man

That’s a legit question. I want to know which gods walk amongst us.

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Whoever it was, we thank you! 👏

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I'd also like to preemptively thank OW, LEK, Simon Kucher, ICF, or PA 🐟 that may have been the unsung heros here.

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Pretty sure it was PwC

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Probably the Pricing and Profitability team if anything.

Probably just United and all the other airlines have to follow suite to remain competitive.

Bcg loves United

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