SPG platinum question! when you are asking for upgrade, is the room upgrade based on first come first serve or you ask what kind of room you want?

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They rarely upgrade in the US

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Availability is the main criteria

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Suites are first come, first served, based on availability of a standard suite. Just because a hotel has suites available doesn't mean they are categorized as standard. The suite may also not be available for all nights of your stay, so you may not be upgraded to it. Doesn't hurt to ask at check-in tho.

thanks d1. i have never heard someone who doesnt get upgraded in my team, e1

@OP My team never got upgraded when we stayed at 4 different SPG hotels.

I put no preference and then talk to the front desk clerk about options, because I don't always want the highest room or the biggest room.

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