Started recently in February and ended up on clients I don’t love/understand. I know for a fact I want to change at least one account. How do I go about asking HR this? When would be an optimal time?

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Way too soon. Give it a few months. Good learning experience at the very least. Rocking the boat this early doesn’t work in your favor

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Thanks for the insight. It prob varies from agency to agency, but would you know how likely/frequent it is that people get to switch accounts?

Ask HR for a mentor. Then get their unbiased advice since they know your organization. February is too soon to rock the boat as the other person said but do solicit third party advice. And ask your manager questions about the account to learn and give it a best shot. In agency life we often have clients we don’t like as nature of the business. Use the accounts you do like to motivate. Also changing accounts doesn’t necessarily mean your manager will change.

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That’s just the business of PR I’m afraid. Be careful taking on other work and not doing your accounts. It might upset your manager

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Some of the accounts I liked least at he beginning changed the entire direction of my career — for the better. You really need to give it more time both for yourself and for your reputation in the agency. Going to ask for changes this soon can appear as if you are not willing to be a team player and put in the work where it needs to be done. Some tips: When you hear of new business pitches that sound interesting, volunteer to do research and help the pitch team to get involved in hopes that they will want to pull you in on the business if it is a win. After all, you need another account to go on when you are removed from one. Be proactive in getting involved elsewhere and make it so other team leaders ask for you to join their team instead of you being the one to make the ask.

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thanks all! this is all very re-assuring to hear!

Not liking or understanding clients (with the exception of actual client abuse) is not something you should be going to HR about, in all honesty.

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No, HR is not who you go to about switching accounts.

You’re not going to want to hear this, but you’ll learn a lot staying on the account and should give it more than a few weeks. You can definitely do this and come out better on the other end 1) maybe try thinking of it a bit differently...your quest is to find the interesting elements within the client, the industry they are in, etc. maybe try reading relevant industry blogs, watch a TED talk on the topic, etc. 2) do the same with your team...you DO have something in common with them and have things to learn from them (even if it’s how YOU don’t want to manage a client or a team in the future) 3) is this an opportunity for you to develop/test your own ability to help foster team chemistry and positivity, is there an opportunity to grow empathy and camaraderie and practice effectively managing up? Also agreed with others about finding additional mentors and colleagues you can bounce ideas off. (We call them peer mentors) You got this!

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Working on accounts you don’t like, or aren’t feeling, or frankly just suck, is part and parcel of agency life. You’d be surprised how many people don’t realize this and always look for the perfect fit. I’d echo the advice of the folks above - stick it out for a bit longer, and then you’re in a stronger position when the time is right to switch.

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It’s called work for a reason. If you were going to be inspired and enjoy everything you do, you’d be paying your agency to come in and not the other way around. If I was your manager and you came to me with this I would do an eye roll.

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you’re welcome.

No worries at all. I really appreciate everyone for taking the time to give me advice. I actually have prior experience in the same industry (can’t say or it’ll be enough info to reveal myself) since college as said account, which is why I was brought in for interviews. Unfortunately, I thought I was going to work on a different account that was heavily talked about during my interviews, especially since this main account was never mentioned. Ironically, I do enjoy working on my other two accounts more, which are in industries I have no experience in (beauty & packaged beverages). I can’t say why I have better team chemistry with those other accounts, but it’s something I’m trying to figure out — what’s working and what’s not — so I can replicate in my main account.

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continued: I don’t want to ask my direct supervisor because she works exclusively on the account I want gone. She’s nice and all, but I already knew within the first eight days that I would not like this client at all. Also, if I change that account, wouldn’t that mean I get a new direct supervisor since I would no longer be sharing an account with my current one?

Have you thought about taking on some more work or getting involved in some company initiatives? That might help create a place to go and a need. Create a need for yourself elsewhere and you are just leaving the account but being pulled away by a greater need.

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