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DFW AA lounge WiFi password this month? Thanks!
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Did you document this each time because if not you shot yourself in foot.
Assuming you did:
30k if high status esp lifetime
20-10 for medium to no status
I attached pics in the letter corresponding to each incident. I’m Marriott titanium elite but first year. 77 nights this year
Leaving me with no shampoo before work; dirty, stained pillows. I know things happen but having a dirty room 3/5 of my stays is a pattern; not a one off. I wrote a letter to the GM of that Fairfield expressing my dissatisfaction with the cleanliness of the property. He wants to make things right. How many points is all this worth?