The internet at my Sheraton does not work--weak signal. Front desk said it's bc there are "so many guests". I said unacceptable and called customer service. Is 500 sgp points good comp for one night?

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Posting as :
works at
You are currently posting as works at

No. You couldn't work, that's bullshit.

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5k points is a reasonable ask. Close to standard 1 night. I've gotten 30k from Hilton before for 1 night.

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Consider 500 spg points are given just for taking the green option at the Westin for a night, and you realize it's really not worth that much. That's definitely not good enough comp

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Thanks, D2. I'll keep that in mind for next time!

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Good point. How much would be more appropriate, for future reference? Truth is I'm on vacation today and just staying one night, so I don't need it as bad to actually do work, so not as motivated to make a huge stink out of it this time. I'm super annoyed by the front desk person who told me to just come down to the lobby to use internet. This isn't 1999 🙄

Ugh! I definitely don't know points values for spg. I am a rare consulting person who does not travel much. Lesson learned.

OP, follow up with customer service. Property won't do anything but corporate will.

So now you have to use your data plan and hotspot from your phone. Sounds like it's worthy of 1-2k points.

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