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Lol that's rassist
Send them a certified letter saying you feel offended by how you were treated
Then got to the gate. They wouldn't let me board obviously, had to get a new ticket, and then the flight gate had closed and I lost my old ticket. Seriously?!??!!??
Is it possible to get a mobile boarding pass with the airline’s app for instances like these?
Had to do it in person, can request a change from the mobile app. And they just give you the paper ticket. Mobile app Didn't update because I made the change at the airport and it wasn't my ticket... So now im on stand by to hopefully make it home some point tonight
Lol something similar happened to me for a rental car. Accidentally hopped in the wrong one, but the agent who checked my license didn't raise any questions and let me take the car. I later checked the receipt, and the name was completely different though. Didn't get charged for the car but missed out on points
First flight of 2 (had a connection) was running late, and flight before it was running late. Barely made it standby onto the delayed flight before mine that was leaving close to original time. The gate agent didn't put in the system that I was now flying on a different flight. Got to DFW to make connection, and they had already released my seat because they had assumed I was on my original flight and wouldn't make the flight. I was pissed, lost my upgrade and everything! They got me on, but middle seat way in the back.. 😡