Thoughts on Geico auto insurance? Reading a lot of horror stories, but I feel like that'd be the case with pretty much any insurance company. Reviews are primarily from unhappy people.

They're giving me the best rate but wondering if I should look elsewhere.

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One claim and immediately paid (our fault) and settled with the other party. No hassle and kept me informed. Stuck with them ever since and they did not increase rates after the accident while every other carrier was quoting a huge rate increase due the claim.

likehelpful

I’ve never been in an accident so I’m only searching for good rates. Geico has consistently been giving me the lowest so stuck with them the past year/year and half. Can’t speak to any bad experiences as most of my calls/questions were straightforward and handled well

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Great rates. I actually had an claim last year and it went through pretty smoothly

helpful

Had them for 6 years, needed to file due to car getting totalled (other drivers fault) they were super easy to deal with and helped through the whole process and our rate didn't go up.
Not sure how it would be if we were at fault, but I like em

helpful

In my experience Geico pays first and asks questions later. Try State Farm and you’ll hate yourself. I know a lot of shops that won’t even work with them.

helpful

Been with Geico for 13 years and very satisfied with them. Great rates and fast responses when you need them. I had one accident and no hassle with them.

helpful

I’ve had them for like 20 years (damn, that’s long). Had 2 cars get flooded at the same time during a major disaster. Geico gave me a check for top resell value while other peeps were still waiting on getting their cars inspected.

I think they keep cost low, but not having agents etc. Do everything through toll free number.

helpful

I interned at GEICO a long time ago, and while I did not pursue a management route with them, their company culture stuck with me. Definitely customer centric.

I would recommend them to anyone. I rotated through different departments and thought each department had a good focus on their customers.

helpful

Have been using them for about 7 years and have no complaints. They won me on price but since then I’ve been very happy with customer service too. Important to note I’ve not made a claim but instead added/removed vehicles and changed states several times. Has always been easy process.

No complaints.

Geico is great

Thanks, Bill

funny

No complaints and great rates, remember that people usually go online to complain about products and services and rarely go on to provide compliments on satisfactory services.

No complaints but also never had to make a claim. Was by far the cheapest for the coverage.

Geico has been great for me too!

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