{ "media_type": "text", "post_content": "Thoughts on working at Capital One as a Business Manager? Interview tips/advice?", "post_id": "5e274495d09e960020e8630d", "reply_count": 4, "vote_count": 3, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Thoughts on working at Capital One as a Business Manager? Interview tips/advice?

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Was recently at COF before leaving recently. Great culture, really smart people. Your experience will totally depend on role/group. That job family is the backbone of COF—almost all leader comes from that job family and they have higher salary bands than almost all other roles (except for tech). It will probably contain some aspects of digital product management (think tech PM like FAANG), strategy, marketing, and analytics. Depending on the team and role will depend on what you’ll do the most. For example, card tends to be more analytical while the retail bank roles are a bit more marketing-focused. From what I know, there will be job fit interviews, behavioral interviews, and at least one case. They are very big on behavioral interviews and if you don’t pass them on their rating system you won’t get hired—so be sure to be good on those type of questions. For casing, it’s similar in style to a consulting firm but much less rigid. You won’t get slides to work though and the public math is much less complex. From my experience, it’s more of a verbal case and discussion of the implications from your case. As for salary, the BM role is pretty wide so you should have flexibility to ask for a lot. For superstars, promotion to Senior BM will take about a year but 2 is more common.

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So professional culture is similar to tech companies: making data-driven decisions, being open to new/opposing ideas, having a hypothesis/approach going in but updating it as needed, understanding what’s missing in an analysis and how that could effect your recommendation, etc. As a consumer-driven company, I’d say having the customer in mind when making decision and being empathetic to them is important too. For pay bands I think it’s like $80-$160k, it really dependent on your experience. So a PhD in SF might be at top end while someone moving up within COF and 2 years out of undergrad would be around $100k. In the end it’s up to the hiring manager on how much they want to spend (with some guidelines from HR) and the recruiter is just the conduit for that information. I’d also add that they are hiring a lot so recruiters are often filling dozens of roles at once. Don’t get discouraged if you don’t hear from them and be patient, but def send reminders if you think it’s appropriate.

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Thanks so much, A1. This was very insightful! Appreciate the thought out responses!

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