Tips on work life balance is this instance? My acct is only about 7 months old & considered a huge win/growth driver for my agency. The high stress, adhoc requests never stop. My GAD is so hands off — Never picks up slack, just delegates, never says no. Then comes in at the last hour to nitpick yet not help. My clients & team (minus my GAD) are good people but it’s hard to live with such a high volume stress. Any strategies for surviving this acct? Not native to the fact this is agency life :/

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Develop a retrospective deck that evaluates the account’s progress in the last 7 months - wins, learnings, areas of growth and improvement and what kind of support you’d need from your GAD and agency to nurture and grow the account strategically, e.g. head count, enhanced ways of working, what tactics to start/ stop/ continue, etc. Through this exercise, 1. Document and demonstrate your accomplishments and contributions to the account; 2. Enlist the kind of support you need from your GAD, diplomatically give feedback on the too hands off/ nitpicking part; 3. Request the the resources you need to unlock the growth potential and reduce your (and your existing team’s) workload. Frame the conversation as defining a account growth strategy and a smarter way of working that’s sustainable in the long run, motivating to the team, and setting them up for success and fueling even more growth for the future. Hopefully it will position you for a promotion as well as getting more resources to improve WLB

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Do you need high-level support from the GAD or more low-level support? Obviously don’t know the whole story, but if your GAD is hands off, could you put a secondary level of support in just below you to delegate some of your current work to, so you could be a hands-on high-level support to fill in the gap you’re feeling right now from the GAD?

Agree with R/GA 1 about how to approach with deck showing progress to date and needs, but I’d think about the support you want. I bet if you could move stuff off your plate, you could handle the higher level support without more input from your GAD (and it would ease your stress, because you wouldn’t be waiting for the other shoe to drop).

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